Privacy Policy


Responsible for content: Worldhotel Wings, Rotterdam Airportplein 55, 3045 AP Rotterdam, The Netherlands

Website is provided by World Hotels AG Main Airport Center Unterschweinstiege 2-14 60549 Frankfurt am Main Germany Phone: +49 (69) 660 56-0 Fax: +49 (69) 660 56-199 E-mail: Management Board: Dirk Führer Chairman of the Supervisory Board: Stephen Rowley HRB 73339, Frankfurt/Main VAT No.: DE814170815


1. Website operator

The website at (“website”) is provided by World Hotels Akti-engesellschaft, Main Airport Center, Unterschweinstiege 2-14, 60549 Frankfurt am Main, Germany (“Worldhotels”) and the Worldhotel Wings, Rotterdam Airportplein 55, 3045 AP Rotterdam, The Netherlands. You can find the mandatory statements in full regarding Worldhotels, in accordance with section 5 of the German Telemedia Act (TMG) at Imprint.

2. Reservations

If you make a reservation/booking via the website, we will forward the data provided by you when making the reservation (name, address, e-mail address, booking and payment information) via the reservation system of TRUST International Hotel Reservation Services GmbH used by us for the purpose of processing the booking to the hotel you have booked. All of the data will be transmitted in encrypted form using state-of-the-art methods. We will store your aforementioned data for the purpose of managing your reservations.

3. Travel Select

If you wish to manage and book your business trips yourself at a low price via Travel Se-lect, your data (company name, number of travellers on average, number of overnight stays on average, type of travel, selection of contractually agreed hotels, first name of customer, surname of customer, address, e-mail address, telephone number, fax num-ber) will be stored so that you as a registered company can view your own reservations and compile a report. It is ensured that every company may only view their own data. Once you have registered with Travel Select, you will receive an electronic request to confirm this registration. To ensure that your personal data is transmitted in encrypted form and protected from any access by third parties, the SSL method “Secure Socket Layer” is used.

4. Newsletter

If you did not object to the use of your e-mail address for advertising purposes when making your reservation or at a later point in time, we will store your e-mail address and use this to send you our newsletter to inform you about attractive offers and the special offers of our member hotels. Your personal data will not be communicated to third parties, except to partner firms responsible for the production and delivery of the newsletter. In those cases the extent of information communicated shall be kept to the required minimum. Our data protection practices comply with the Bundesdatenschutzgesetz (BDSG, German Federal Data Protection Act) and the Telemediengesetz (TMG, German Teleservices Act).

You may cancel our newsletter at any time using the link given in each edition of the newsletter or at; this will be free of charge to you, apart from the standard connection fees. We will then delete your e-mail address from our e-mail distribution list.

5. Contact form

If you have entered data in our contact form we will use this data to communicate with you. Please do not send us any confidential data via the contact form, as this form of data transfer is not encrypted. We will not pass on your data to third parties.

6. Web analysis service Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called “cookies”, which are text files stored on your computer that enable an analysis of your use of the website. The information generated by the cookie concerning your usage of this website (including your IP address) is transferred to a Google server in the USA where it is stored. Google will use this information to analyse your usage of the website, to compile reports about your activities on the website and to perform additional services relating to the use of the website and the Internet. Google may pass on this information to third parties if required by law to do so or if third parties process this data on Google’s behalf. Google will never connect your IP address with other Google data. You may prevent the installation of cookies by changing your browser software settings. By using this website, you consent to the processing of data about you by Google in the manner described above and for the purpose named previously. Our website uses the Google Analytics anonymising function. IP addresses are thus only stored and processed in an abbreviated form, so that it is not possible to relate data to in-dividuals. You can temporarily or permanently prevent Google Analytics from storing cookies on your computer; to do this you can download a deactivation add-on for your browser from

7. Cookies

We also use cookies for the purpose of making booking information available for our customers. These cookies do not include any personal data.

8. Facebook

Our website includes programs (plug-ins) from social network Facebook. These are operated exclusively by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (Facebook). The plug-ins are identified on our website by the Facebook logo. When you visit a website that contains such a plug-in, your browser creates a direct connection with the Facebook servers; the content of the plug-in is then transmitted to your browser and linked by this to the website shown. Facebook is then informed that you have visited our website. If you should be logged into Facebook via your personal user account during your visit to our website, Facebook can allocate the website visit to this account. By inter-action with plug-ins, this information is transmitted directly to Facebook, where it is stored. If you wish to prevent such data transfer, you must log out of your Facebook account before visiting our website. Please see the Facebook privacy policy ( for the purpose and scope of data collection by Facebook and how Facebook processes and uses your data, as well as your rights with regard to this and your setting options to protect your privacy.

9. Twitter

Our Twitter and the re-tweet functions are an offer by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107 (“Twitter”). This website offers the Twitter button. The button is labelled with the “Twitter” logo. When a page of our website is accessed, the browser creates a direct connection to the Twitter servers. Twitter sends the button directly to the browser, which integrates it into the webpage. As a result of the integrated button, Twitter is informed that the website page in question was accessed. If the visitor to that webpage is also logged into Twitter at that point, Twitter is able to allocated the visit to the user’s Twitter account. If the button is clicked on, the relevant information will be sent by the browser directly to Twitter, where it is stored. For information about purpose and scope of the data collection and the processing and use of the data by Twitter as well as the user’s rights in this regard and possible settings for the protection of your privacy, please consult Twitter’s privacy policies at If the user does not wish Twitter to collect data about the user via the pages of the website visited, the visitor must log out of Twitter before accessing the pages of this website.

10. Protocol data

When you visit our website and every time you retrieve a file, data that your browser transfers to us is automatically stored. This data is: - Browser type - Operating system used - Referrer URL - Hostname of the accessing computer (IP address) - Date and time of the retrieval. Apart from the IP address, this is not personal data. IP addresses enable an addressing of devices on the Internet. Every computer has a distinctive IP address in the form of a defined number sequence.

11. Information, correction, deletion, contacts/data protection officer

On written request, we will tell you if and which personal data we have stored about you; this will be free of charge to you – apart from postage costs. If necessary, we will correct any incorrect data on your request. You have the right at any time to revoke your consent to us using your data, in part or in full, for the future. In this case, we will delete your data. In exceptional cases, however, deletion may be subject to a statutory retention period. Please direct all communication or questions concerning the processing or usage of your data to our data protection officer contact form.

House rules

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For more information about cookie use and data processing, please refer to our Privacy Statement